Welcome to Unistayz. By accessing our website, creating an account, listing a property, making a booking, or using any of our services, you agree to comply with and be bound by the following Terms & Conditions.
1. User Registration & Account
- Users may be required to create an account to access certain features of the website.
- All information provided during registration must be accurate, complete, and up to date.
- Users are responsible for maintaining the confidentiality of their account credentials.
- Unistayz reserves the right to suspend or terminate accounts found to contain false information or engage in unauthorized activities.
2. Property Listings
- Property owners are solely responsible for the accuracy of property descriptions, images, pricing, amenities, and availability.
- Unistayz reserves the right to review, modify, reject, or remove any property listing without prior notice.
- Property owners must ensure that listed properties comply with applicable local laws and regulations.
3. Bookings & Reservations
- All bookings are subject to property availability and confirmation.
- Users must provide accurate details while making reservations.
- Booking confirmations will be sent through email, SMS, or website notifications.
- Unistayz reserves the right to cancel bookings in cases of fraud, incorrect pricing, technical errors, or policy violations.
4. Payments
- Payments must be completed through approved payment methods available on the platform.
- Booking charges, taxes, and service fees (if applicable) will be displayed before payment confirmation.
- Unistayz is not responsible for payment failures caused by banks, payment gateways, or technical issues beyond our control.
5. Cancellation & Refunds
- Cancellation and refund eligibility may vary depending on the property owner's policy.
- Any applicable refund will be processed according to the stated cancellation policy.
- Processing time for refunds may vary depending on banking and payment providers.
6. User Responsibilities
Users agree:
- Not to provide false or misleading information.
- Not to engage in fraudulent activities.
- Not to damage, misuse, or disturb any property booked through the platform.
- Not to violate any local, state, or national laws.
- Not to attempt unauthorized access to the website, servers, or user accounts.
7. Intellectual Property
- All website content including logos, designs, text, graphics, images, software, and branding belongs to Unistayz or its licensors.
- Users may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.
8. Limitation of Liability
Unistayz acts as a platform connecting property owners and guests.
We shall not be liable for:
- Property conditions or quality issues.
- Actions or omissions of property owners or guests.
- Loss, theft, damage, injury, or disputes arising during a stay.
- Service interruptions caused by technical failures, maintenance, or circumstances beyond our control.
9. Third-Party Services
Our website may contain links to third-party websites, payment gateways, or external services.
Unistayz is not responsible for the content, policies, security, or services provided by third parties.
10. Suspension & Termination
Unistayz reserves the right to suspend, restrict, or terminate access to any user account for:
- Violation of these Terms & Conditions.
- Fraudulent activities.
- Misuse of the platform.
- Any conduct that may harm Unistayz, property owners, or other users.
11. Privacy
Use of the website is also governed by our Privacy Policy. By using the platform, you consent to the collection and use of information as described in the Privacy Policy.
12. Changes to Terms
Unistayz reserves the right to modify, update, or revise these Terms & Conditions at any time. Updated versions will be published on this page with a revised effective date.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Unistayz
📧 Email: support@unistayz.com
📞 Helpline: +91 XXXXXXXXXX
