Loading
Loading

Unistayz values your privacy and is committed to protecting the personal information of our users, property owners, tenants, visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Residential Address
  • Government-issued Identification Details (if required for booking verification)
  • Property Preferences and Booking Details
  • Payment and Billing Information
  • Communication records, inquiries, and support requests
  • Device information, IP address, browser type, and usage data

2. How We Use Your Information

We use your information for:

  • Property booking and reservation management
  • User account creation and authentication
  • Identity verification and security checks
  • Processing payments and refunds
  • Customer support and communication
  • Sending booking confirmations and notifications
  • Improving website functionality and user experience
  • Preventing fraud, unauthorized access, and misuse
  • Compliance with legal and regulatory requirements

3. Data Storage & Security

We implement appropriate technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no internet-based service can guarantee absolute security.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic and usage patterns
  • Enhance user experience

Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only with:

  • Property owners or managers for booking fulfillment
  • Payment gateway providers for transaction processing
  • Government authorities when required by law
  • Service providers assisting in website operations and customer support

6. Payment Information

Online payments may be processed through secure third-party payment gateways. Unistayz does not store complete credit/debit card details on its servers.

Users are encouraged to review the privacy policies of payment service providers before making transactions.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such external websites.

8. User Rights

Users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Deletion of personal data, subject to legal obligations
  • Withdrawal of consent where applicable

Requests may be submitted through the contact information provided below.

9. Consent

By using the Unistayz website, creating an account, submitting inquiries, or making bookings, you consent to the collection and use of your information as described in this Privacy Policy.

10. Changes to this Privacy Policy

Unistayz reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page along with the revised date.

11. Contact Us

For privacy-related questions, data correction requests, or account-related concerns, please contact:

Unistayz

📧 Email: support@unistayz.com

📞 Helpline: +91 XXXXXXXXXX